TERMS OF USE

Fort Aquila Group
Effective Date: January 1, 2025

1. Acceptance of Terms

Welcome to the Fort Aquila Group website (“Website”). By accessing or using this Website, you agree to comply with and be bound by these Terms of Use. If you do not agree with these Terms, please do not use the Website.

2. About Our Services

Fort Aquila Group provides transportation-related services, including but not limited to passenger transportation, executive transportation, shuttle services, logistics support, transportation consulting, and related services.

Information provided on this Website is for general informational purposes and does not constitute a binding service agreement unless expressly stated.

3. Eligibility

You must be at least eighteen (18) years old to make reservations, enter into service agreements, or submit requests through the Website.

4. User Conduct

You agree not to:

  • Use the Website for unlawful purposes.
  • Submit false, misleading, or fraudulent information.
  • Attempt to interfere with Website security or functionality.
  • Upload malicious software, viruses, or harmful code.
  • Access systems or data without authorization.

5. Reservations and Service Requests

If online booking or service requests are available:

  • All reservations are subject to confirmation.
  • Service availability may vary by location and schedule.
  • Pricing is subject to change without notice.
  • Additional terms may apply to specific transportation services.

Fort Aquila Group reserves the right to refuse or cancel service requests that violate applicable laws, safety requirements, or company policies.

6. Payments

Where applicable:

  • Payments must be made using approved payment methods.
  • Customers authorize Fort Aquila Group to charge applicable fees for requested services.
  • Refunds and cancellations are governed by the applicable service agreement or cancellation policy.

7. Intellectual Property

All Website content, including text, graphics, logos, trademarks, photographs, software, and designs, is owned by or licensed to Fort Aquila Group and protected by U.S. intellectual property laws.

No content may be copied, reproduced, distributed, or modified without prior written consent.

8. Website Availability

Fort Aquila Group does not guarantee uninterrupted access to the Website and may suspend, modify, or discontinue portions of the Website at any time.

9. Disclaimer of Warranties

The Website is provided “AS IS” and “AS AVAILABLE.”

To the fullest extent permitted by law, Fort Aquila Group disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by Texas law, Fort Aquila Group shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from:

  • Use of the Website;
  • Inability to access the Website;
  • Service interruptions;
  • Unauthorized access to information;
  • Third-party actions or content.

11. Third-Party Websites

The Website may contain links to third-party websites. Fort Aquila Group is not responsible for the content, services, or privacy practices of third parties.

12. Indemnification

You agree to indemnify and hold harmless Fort Aquila Group, its officers, directors, employees, agents, affiliates, and contractors from claims arising from your use of the Website or violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed under the laws of the State of Texas, without regard to conflict-of-law principles.

Any dispute arising from these Terms shall be brought exclusively in the state or federal courts located in Texas.

14. Changes to These Terms

Fort Aquila Group may modify these Terms at any time. Updated versions will be posted on this Website with a revised effective date.

15. Contact Information

Fort Aquila Group
[Business Address]
[City, Texas ZIP]
Phone: [Phone Number]
Email: [Email Address]


PRIVACY POLICY

Fort Aquila Group
Effective Date: [Insert Date]

1. Introduction

Fort Aquila Group (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information collected through our Website and transportation-related services.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information.

2. Information We Collect

Information You Provide

We may collect:

  • Name
  • Email address
  • Phone number
  • Company name
  • Billing information
  • Pickup and destination information
  • Reservation details
  • Customer communications
  • Emergency contact information (when required)

Information Automatically Collected

We may collect:

  • IP address
  • Device identifiers
  • Browser type
  • Operating system
  • Website usage data
  • Referral URLs
  • Cookies and analytics information

3. How We Use Information

We may use information to:

  • Provide transportation services
  • Schedule and manage reservations
  • Process payments
  • Respond to inquiries
  • Improve Website performance
  • Maintain security and prevent fraud
  • Meet legal and regulatory obligations
  • Communicate service updates and customer support information

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve Website functionality
  • Remember user preferences
  • Analyze traffic patterns
  • Enhance user experience

Users may adjust browser settings to manage cookies.

5. How We Share Information

We may share information with:

  • Payment processors
  • Reservation and dispatch platforms
  • Technology and hosting providers
  • Insurance providers when necessary
  • Professional advisors
  • Government agencies or law enforcement when required by law

We do not sell personal information for monetary compensation.

6. Data Security

Fort Aquila Group maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure.

7. Data Retention

We retain personal information only as long as reasonably necessary for:

  • Service delivery
  • Customer support
  • Legal compliance
  • Tax and accounting requirements
  • Dispute resolution

8. Texas Privacy Rights

Texas residents may have certain rights regarding their personal information under applicable law, including rights to:

  • Confirm whether personal data is being processed;
  • Access personal data;
  • Correct inaccuracies;
  • Request deletion of personal data;
  • Obtain a copy of certain personal data;
  • Opt out of certain uses of personal data where required by law.

To submit a privacy request, contact us using the information provided below.

We may verify your identity before fulfilling requests.

9. Children’s Privacy

This Website is not intended for children under thirteen (13), and we do not knowingly collect personal information from children.

10. Third-Party Services

Our Website may contain links to third-party websites and services. We are not responsible for the privacy practices of those third parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

12. Contact Us

Fort Aquila Group
[Business Address]
[City, Texas ZIP]
Phone: [Phone Number]
Email: [Privacy Email Address]

Privacy Requests

To exercise applicable privacy rights or submit questions regarding this Privacy Policy, contact:

Privacy Officer
Fort Aquila Group
Email: sales@fortaquila.com


Recommended additional pages for a Texas transportation company website:

  1. Cancellation & Refund Policy
  2. Service Agreement / Transportation Agreement
  3. ADA Accessibility Statement
  4. SMS/Text Messaging Consent Policy (if sending trip notifications)
  5. Cookie Policy
  6. Non-Discrimination Policy
  7. Driver and Passenger Safety Policy

These additional policies help reduce legal risk and are commonly expected on commercial transportation websites.